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by Aldo Cundari : Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers

ISBN : #1119092892 | Date : 2015-05-04

Description :

PDF-73b12 | The practical, expert guide to reaching the new consumer Customer-Centric Marketing is a comprehensive game plan on succeeding in the new marketing landscape by focusing on the customer. Written by one of Canada’s top communications pioneers, this book examines the complex forces influencing the rise of empowered and demanding customers and outlines a framework that helps marketers exploit these f… Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers


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by Businessnews Publishing : Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book

ISBN : #2511044463 | Date : 2016-09-14

Description :

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Brand Advocate Strategy Driven Workbook PDF 462141092

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by William Nissim : The Brand Advocate: A Strategy-Driven Workbook

ISBN : #0595376193 | Date : 2005-12-21

Description :

PDF-2c1e9 | What is a brand advocate and how do you become one? Author Bill Nissim answers these questions and shows you how to become a successful brand advocate in the strategy-driven workbook, The Brand Advocate.In each chapter, Nissim unveils the essentials of branding while encouraging you to reflect on your current situation. More importantly, the book compels you to actively respond to his questions by… The Brand Advocate: A Strategy-Driven Workbook


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[Pub.72XBp] The Brand Advocate: A Strategy-Driven Workbook PDF | by William Nissim


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Creating and Delivering Value in Marketing: Proceedings of the 2003 Academy of Marketing Science (AMS) Annual Conference (Developments in Marketing … of the Academy of Marketing Science) PDF




: Creating and Delivering Value in Marketing: Proceedings of the 2003 Academy of Marketing Science (AMS) Annual Conference (Developments in Marketing … of the Academy of Marketing Science)

ISBN : #3319118471 | Date : 2014-11-07

Description :

PDF-8caf1 | ​​Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these… Creating and Delivering Value in Marketing: Proceedings of the 2003 Academy of Marketing Science (AMS) Annual Conference (Developments in Marketing … of the Academy of Marketing Science)


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Marketing Decision Making Concepts Marketing PDF B8ea41155

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Marketing Decision Making: Concepts and Strategy (The Irwin series in marketing) PDF




by David W. Cravens : Marketing Decision Making: Concepts and Strategy (The Irwin series in marketing)

ISBN : #0256023484 | Date : 1980-05

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PDF-8a499 | … Marketing Decision Making: Concepts and Strategy (The Irwin series in marketing)


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Marketing Decision Making: Concepts and Strategy (The Irwin series in marketing) by by David W. Cravens

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Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing PDF




by Roger Dooley : Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing

ISBN : #1118113365 | Date : 2011-11-22

Description :

PDF-7348e | Practical techniques for applying neuroscience and behavior research to attract new customers Brainfluence explains how to practically apply neuroscience and behavior research to better market to consumers by understanding their decision patterns. This application, called neuromarketing, studies the way the brain responds to various cognitive and sensory marketing stimuli. Analysts use this to mea… Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing


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Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing by by Roger Dooley

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International Marketing Strategy 1996 97 Workbook PDF 66f219aac

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International Marketing Strategy 1996-97 (CIM Student Workbook: Diploma) PDF




by Paul Fifield : International Marketing Strategy 1996-97 (CIM Student Workbook: Diploma)

ISBN : #0750629088 | Date : 1996-07-08

Description :

PDF-d9ec1 | Written for students studying for the CIM Diploma, this text aims to help readers to pass the exam first time. It contains unit objectives to make planning study time easier, unit tasks and questions to test knowledge, practcial examples and case studies to relate theory to practice, chapter summaries, revision tips, and a glossary of terms…. International Marketing Strategy 1996-97 (CIM Student Workbook: Diploma)


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[Pub.37DzR] International Marketing Strategy 1996-97 (CIM Student Workbook: Diploma) PDF | by Paul Fifield


International Marketing Strategy 1996-97 (CIM Student Workbook: Diploma) by by Paul Fifield

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Brand Management Strategy Measurement Analysis PDF A1d42d8b3

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Brand Management: Strategy, Measurement and Yield Analysis PDF




by Rajagopal : Brand Management: Strategy, Measurement and Yield Analysis

ISBN : #1600219454 | Date : 2013-04-17

Description :

PDF-06724 | Building a powerful brand requires determining the tangible characteristics of the offerings that carry the brand name and the benefits the customers accrue from those benefits and the psychological or emotional benefits of the products. This notion may be described as what ‘value’ means to a typical loyal customer; and what, ultimately, is the essential nature and character of the brand over time… Brand Management: Strategy, Measurement and Yield Analysis


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Brand Management: Strategy, Measurement and Yield Analysis by by Rajagopal

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Empathy Selling Powerful Sales Technique PDF B64855b44

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Empathy Selling: The Powerful New Sales Technique for the 1990s PDF




by Christopher C. Golis : Empathy Selling: The Powerful New Sales Technique for the 1990s

ISBN : #074940888X | Date : 1996-12

Description :

PDF-313f5 | The concept of empathy selling is simple and systematic. Instinct is not infallible and the professional salesperson needs a technique that leaves little to chance. This guide shows salespeople how to analyze buyers’ personalities, discover hidden intentions, adapt sales techniques to suit different personalities, close more sales, increase customers and increase customer satisfaction. The author … Empathy Selling: The Powerful New Sales Technique for the 1990s


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Turn Customer Service Sales Heres PDF 58de663e7

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Turn Customer Service Into Customer Sales (Here’s How) PDF




by Bernard Katz : Turn Customer Service Into Customer Sales (Here’s How)

ISBN : #0844226157 | Date : 1999-05

Description :

PDF-a0023 | This is a complete handbook for achieving excellence in customer service. With easy-to-follow, step-by-step procedures for researching, hiring, training, execution and follow-up — all necessities for good customer service — this guide helps businesses of all types use customer service to increase profitability…. Turn Customer Service Into Customer Sales (Here’s How)


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[Pub.79ovp] Turn Customer Service Into Customer Sales (Here’s How) PDF | by Bernard Katz


Turn Customer Service Into Customer Sales (Here’s How) by by Bernard Katz

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: European Retail Research: 2014, Volume 28, Issue I

ISBN : #3658096020 | Date : 2015-05-09

Description :

PDF-736ee | The aim of EUROPEAN RETAIL RESEARCH is to publish interesting manuscripts of high quality and innovativeness with a focus on retail researchers, retail lecturers, retail students and retail executives. As it has always been, retail executives are part of the target group and the knowledge transfer between retail research and retail management remains a part of the publication’s concept. EUROPEAN… European Retail Research: 2014, Volume 28, Issue I


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Innovationen Handel Verpassen Megatrends Zukunft PDF Fec13eed4

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by Wolfgang Lux : Innovationen im Handel: Verpassen wir die Megatrends der Zukunft? (German Edition)

ISBN : #3642281206 | Date : 2012-05-23

Description :

PDF-532cf | In dem Buch legt der Autor dar, wie sich der Handel durch neue Entwicklungen wie Nachhaltigkeit, demographischer Wandel, mobiles Internet, soziale Netze u. ä. verändern wird. Ist der Handel in Deutschland dafür gewappnet? Praxisnah und allgemeinverständlich geschrieben, zeigt das erste Buch zum Innovationsstau im deutschen Handel, welche Voraussetzungen zu schaffen sind. Der Band basiert u. … Innovationen im Handel: Verpassen wir die Megatrends der Zukunft? (German Edition)


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Global Marketing Management: A Strategic Perspective PDF




by Brian Toyne : Global Marketing Management: A Strategic Perspective

ISBN : #0205141374 | Date : 1993-02

Description :

PDF-2db69 | Emphasizes the importance of developing overseas marketing strategies within a global, strategic planning framework. The authors discuss how the domestic and international marketing effort must be responsive to market needs, yet be guided by and support the companies corporate strategies…. Global Marketing Management: A Strategic Perspective


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Global Marketing Management: A Strategic Perspective by by Brian Toyne

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Wallet Allocation Rule Winning Battle PDF 57e2bd257

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The Wallet Allocation Rule: Winning the Battle for Share PDF




by Timothy L. Keiningham : The Wallet Allocation Rule: Winning the Battle for Share

ISBN : #111903731X | Date : 2015-02-02

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PDF-161df | Customer Loyalty Isn’t Enough. Grow Your Share of Wallet!  The Wallet Allocation Rule is a revolutionary, definitive guide for winning the battle for share of customers’ hearts, minds, and wallets. Backed by rock-solid science published in the Harvard Business Review and MIT Sloan Management Review, this landmark book introduces a new and rigorously tested approach–the Wallet Allocation Rule–t… The Wallet Allocation Rule: Winning the Battle for Share


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National Brands and Private Labels in Retailing: First International Symposium NB&PL, Barcelona, June 2014 (Springer Proceedings in Business and Economics) PDF




: National Brands and Private Labels in Retailing: First International Symposium NB&PL, Barcelona, June 2014 (Springer Proceedings in Business and Economics)

ISBN : #3319071939 | Date : 2014-06-11

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PDF-2b0f3 | This book presents latest findings on brand marketing in retail. In times of economic downturn a “new retailing landscape” is being shaped, in which retailers and manufacturers face new challenges to their brand strategies. Marketing professionals need high value-added and timely responses. Among the topics targeted in this volume are: mix of national brands and private labels in retailers’ assort… National Brands and Private Labels in Retailing: First International Symposium NB&PL, Barcelona, June 2014 (Springer Proceedings in Business and Economics)


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